Meet the Team

Raisa oversees ATC Certification Service’s operations. ATC’s Chief Executive, she is also the association’s Lead on Standards and involved in the development of language industry ISO standards through ATC’s ISO development group.

Kaidee is responsible for managing the delivery of certification services to our clients including handling enquiries, organising certification audits and client care in general.

Chris is ATC Certification Service’s head auditor and standards expert. He has more than 30 years of experience in auditing and developing ISO standards, and has played an instrumental role in the development of language industry standards as the previous Chair of the ISO sub-committee for translation, interpreting and related technology. Chris also heads ATC’s ISO development group.

As an ISO auditor, Chris has long specialised in translation industry standards and the quality management standard ISO 9001, and brings a wealth of knowledge to the ATC’s standards work. Chris is a qualified lead auditor for ISO 9001.

Sarah is one of the ATC Certification Services’ auditing team. Sarah has almost 10 years’ experience of working with and providing 9001, 27001 consultation and internal auditing services through her own company, SJV Communications. Most recently she has added 18841 to her remit and is newly qualified as a lead auditor for ISO 9001.

Sarah is also a child of deaf adults (CODA) and a practising registered, qualified, BSL & English Interpreter. Utilising her knowledge of Deaf culture & language and of services/profession for Deaf people, Sarah can provide a unique service to the deaf-led and deaf service-based organisations that she works with.

As part of her role within ATC Certification, Sarah will also be joining the ATC ISO Commenting Group.

A translation, interpretation, and localization insider with +25 years of field experience covering the most important phases of field evolution, starting with a Master in Translation & Interpretation from Graz University in Austria and ending with a Ph.D. in Risk & Quality Management. Dr. Mohamed-Ali is a former ON-K239 committee member of the Austrian Standards Institute, where he contributed by developing the first European Standard in the translation industry, EN 15038:2006.

He is also an MBA Lecturer in Vienna and Author of +20 books on Amazon. A Certifying Lead Auditor of all the ISO Standards of the fields Translation & Education (ISO 21001, etc.), plus International Lead Auditor ISO 9001.

Through his company IQ-C Vienna, Dr. Mohamed-Ali offers consulting, training, and auditing services in the industry.

Clarice Streets has over 23 years of quality management experience in the pharmaceutical and localization industries. She has spent significant time both performing audits and being audited. She is certified as an ISO 9001 Lead Auditor. Clarice is currently pursuing certification as an ISO 27001 Lead Auditor, having played an integral role in the implementation and certification of the ISMS during her time as the Vice President of Quality and Process at RWS Life Sciences.

Clarice lives in the Denver, Colorado area in the US. In her free time she enjoys all the outdoor adventures the Rocky Mountains have to offer.

Verónica is an ATC Certification lead auditor and standards expert. She has more than ten years of experience in developing standards. She authored ISO 18841, “Interpreting services — General requirements and recommendations,” and has been elected Convener of ISO TC37/SC5/WG2 “Interpreting” for three consecutive terms.

A consultant interpreter and translator herself, Verónica has lectured extensively on the benefits of standardization and certification in translation and interpreting invited by universities, industry representatives and international organizations in the Americas, Europe, and Asia.

Verónica has onboarded experts and helped set up mirror committees in several countries across the globe. She has been involved in developing language industry standards in Argentina as an IRAM Expert. She brings a wealth of expertise as someone who knows the industry and standardization procedures inside out.

Doug chairs the ATC’s Certification Committee, and brings to the table his formidable industry experience and knowledge ranging from strategy consulting and sales training to international communications and enabling technologies through his company Amicus TransTec Limited.

Doug is a qualified ISO 9001 Lead Auditor, and has been involved in the development of language industry ISO standards for over a decade as a UK Principal Expert.

Jonathan draws on the experiences of a 25-year corporate career in the technology and language industries.

He is a seasoned site and operations manager, with broad experience of outsourcing, offshoring, hiring, relocation and restructuring, and now runs Riversight Ltd providing consultancy, management development and coaching to the language industry.