Lengoo enquired with ATCC for a certification transfer, to combine their three ISO standards to one certification body. After Lengoo combined these certifications through a transfer audit with ATCC, we spoke to Alina Hartsch about how Lengoo found the audit process with us.
Why did you choose to become ISO certified?
At Lengoo, we strive to deliver the highest quality for both our AI-enabled products and our language services to our customers. Our commitment to quality is demonstrated by our adherence to globally recognized standards, such as ISO 9001, and more specifically to the language industry standards ISO 18587 and ISO 17100. These frameworks provide a benchmark for our operations, enabling us to continuously improve our processes and deliver even better results for our clients.
Aligning Lengoo with these standards and obtaining the certification helps us drive operational improvements and enhances our credibility and marketability, ensuring long-term competitiveness and success.
How did you find the certification transfer process with ATC Certification?
The transfer process proceeded very smoothly and in a professional manner. ATCC collaborated closely with our previous certification body to help us identify the best transfer approach. ATCC assumed responsibility for coordination, and they were always available and responsive to any questions we had. We truly appreciate the level of support and guidance provided by ATCC and look forward to continue working with them in the future.
Why did you choose ATC Certification?
We chose ATC Certification for the following reasons: We were looking for an English-speaking certification body that could accommodate all of our ISO certifications (9001, 17100, and 18587), as well as the certification process for the ISO/IEC 27001 standard. We selected ATC Certification because they have expertise in the industry and a strong network that we can leverage as associated members. The combination of these factors, along with their professional and reliable work during the transition, made it clear that ATCC was a great fit for Lengoo.
Would you recommend becoming certified with ATC Certification to other companies in the language services?
To start your ISO Certification journey, or discuss transferring your current ISO certification to ATCC, contact us today.